Effective date: December 21, 2026
Interlock Experts (“Interlock Experts,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit interlockexperts.ca (the “Website”), contact us, or request a quote.
By using the Website or submitting information to us, you agree to the practices described in this Privacy Policy.
1) Who we are
Interlock Experts provides interlock and landscaping-related services in Ottawa, Ontario and surrounding areas.
2) What information we collect
A) Information you provide to us (forms, quote requests, contact)
When you submit a form (e.g., “Get Free Quote”), we may collect:
- Name
- Phone number
- Email address
- Selected service area
- Project details (message content, photos or measurements if you provide them)
- Any other information you choose to include
B) Information collected automatically (website usage)
When you browse the Website, we (and our service providers) may automatically collect:
- IP address
- Device type, browser type, operating system
- Pages viewed, clicks, time on page, referring/exit pages
- Approximate location (e.g., city/region derived from IP)
- Other usage and diagnostic data
This data is typically collected via cookies and similar technologies.
3) How we use your information
We use personal information to:
- Provide quotes, respond to inquiries, and communicate with you
- Schedule appointments or site visits
- Improve Website performance, content, and user experience
- Monitor and prevent fraud, abuse, or security incidents
- Analyze marketing effectiveness (e.g., which pages lead to quote requests)
- Comply with legal and regulatory obligations
4) Analytics and session/behavior tools
Google Analytics
We use Google Analytics to understand how visitors use the Website (e.g., pages visited, time on site, traffic sources). Google Analytics may use cookies and similar technologies to collect usage information.
Microsoft Clarity
We use Microsoft Clarity to better understand user interactions through features such as heatmaps and session-based interaction insights. Clarity may process usage data such as clicks, scrolling behavior, and device/browser information. Depending on configuration, Clarity may also capture page interaction data to help identify usability issues.
Important: These tools may process information on servers located outside Canada (for example, in the United States or other countries). Data protection laws in those jurisdictions may differ from Canadian laws.
5) Cookies and similar technologies
We use cookies and similar technologies to:
- Enable website functionality
- Remember preferences
- Measure traffic and performance (Google Analytics)
- Understand user behavior and improve UX (Microsoft Clarity)
You can control cookies through:
- Your browser settings (block/delete cookies)
- Any cookie consent tools we may provide (if enabled)
If you disable cookies, some features of the Website may not function properly.
6) When we share your information
We do not sell your personal information.
We may share information in the following situations:
- Service providers: companies that help us operate the Website and deliver services (e.g., website hosting, analytics providers like Google and Microsoft). They process data under their own terms and/or on our behalf.
- Legal obligations: if required by law, regulation, court order, or legal process.
- Protection and enforcement: to protect our rights, property, customers, or the public; to investigate suspected fraud or security issues.
- Business transfers: if our business is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
7) Data retention
We keep personal information only as long as needed for:
- Responding to your request and providing services
- Business records, dispute resolution, and enforcement of agreements
- Legal, tax, or regulatory requirements
If you want us to delete information you submitted by form, you can request deletion as described below.
8) Security
We take reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9) Your choices and rights (Canada / PIPEDA-style)
Depending on your circumstances and applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent (where processing is based on consent)
- Request deletion, subject to legal/contractual retention requirements
To make a request, contact us using the details below.
10) Third-party links
The Website may include links to third-party websites (e.g., social media, partner tools). We are not responsible for the privacy practices of those third parties. Review their policies before providing information.
11) Children’s privacy
Our Website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
12) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when it was last updated. Your continued use of the Website after changes means you accept the updated policy.
13) Contact us
If you have questions about this Privacy Policy or want to request access/correction/deletion of your information, contact:
Interlock Experts
Email: info@interlockexperts.ca
Phone: +1 613 920 4558
Location: 2871 Richmond Rd, Ottawa, ON K2B 8M5, Canada
Google Privacy Policy: https://policies.google.com/privacy
Google Analytics Opt-out Add-on: https://tools.google.com/dlpage/gaoptout
Microsoft Privacy Statement: https://privacy.microsoft.com/privacystatement
Microsoft Clarity: https://clarity.microsoft.com/